Matthew Egol

Matthew is a Partner at Revenue Operations Associates with a track record of success helping clients accelerate the value of their investments in customer experience (CX). He is the host of The CX and Culture Connection podcast and author of the best-selling book by the same name. Matthew is the founder of JourneySpark Consulting, where he works across industries helping companies build capabilities and cultures to become more customer-driven. Prior to founding JourneySpark Consulting, Matt was a partner at PwC and Booz & Company, where he focused on culture-led transformation programs across marketing, sales, and service. Matthew is passionate about helping GTM teams build a more agile operating model and culture to iteratively design and improve customer experiences across the customer journey. Matt serves as faculty of the Revenue Operations Certification program.